Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of iris gonzalez

iris gonzalez

November 25, 2024

5  out of  5
rating by iris gonzalez
"Lorena has been a gem to work with. I appreciate her patience & kind treatment. She was able to find me and my mother affordable policy. She explained everything throughly. I'm grateful for her assistance and am looking forward to a long term relationship with State Farm."
We responded:
"Iris, thank you for your wonderful review! I'm glad to hear that Lorena provided you and your mother with such excellent service. Her patience and thorough explanations are truly valued here. We're grateful for your trust and look forward to continuing to support your insurance needs. If you ever have any questions or need further assistance, our office is always here to help!"
Profile photo of Bree Millis

Bree Millis

November 25, 2024

5  out of  5
rating by Bree Millis
"I have been with State Farm for years because of the great service they provide. Always willing to answer any questions I have and work with me to get the coverage I am looking for."
We responded:
"Bree, thank you so much for your kind words! I'm glad to hear that you've had such a positive experience with our service over the years. It's wonderful to know that we've been able to answer your questions and help you find the right coverage. We're always here for any future needs or questions you might have. Thanks again for your continued trust and support!"
Profile photo of Alexander Rivas

Alexander Rivas

November 22, 2024

5  out of  5
rating by Alexander Rivas
"Call angela G de la cruz. Llama a angela ella es exelente en su trabajo"
We responded:
"Muchisimas gracias Alexander por su apoyo!!! Le agradezco sus comentarios del buen servicio que le hemos dado!!!"
Profile photo of roger viera

roger viera

November 22, 2024

5  out of  5
rating by roger viera
"Quiero agradecer a Mrs Alyssa Zarate y Angela de la Cruz por la ayuda que me han brindado tanto en ingles como en español con todas las preguntas y cambios que he hecho en mi aseguranza de carro con State Farm, son muy amables y atentas, las recomiendo mucho"
We responded:
"Señor Viera estamos bien agradecidos por su mensaje!! Angel any Alyssa siempre tratan de darle el servicio mejor que nunca!!!"
Profile photo of Shany Franco

Shany Franco

November 22, 2024

5  out of  5
rating by Shany Franco
"I couldn't find better help than what Mrs. Alyssa Zarate has given me with every question I've had about everything that car insurance entails, Mrs. Alyssa Zarate is the best, very knowledgeable and very kind, thank you for everything and thank you State Farm 🌟"
We responded:
"Thank you, Shany, for your wonderful review! I'm so glad to hear Alyssa was able to assist you with all your car insurance questions. Her knowledge and kindness are truly invaluable to our team. We appreciate your trust in us and look forward to continuing to support you with any future needs. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Nohemy F.

Nohemy F.

November 22, 2024

5  out of  5
rating by Nohemy F.
"The best is Mrs. Alissa Zarate, she was very kind and even though I wanted to leave State Farm she managed to clarify what I needed for my cars. I feel satisfied with my insurance and the kind treatment with which I was treated, even though my English is very limited."
We responded:
"Nohemy, thank you for sharing your experience! I'm glad Alyssa was able to assist you with your car insurance needs and provide clarity. It's wonderful to know you felt satisfied with the service, especially given the language barrier. We're always here to help with any future questions or needs. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Jaime Lara

Jaime Lara

November 21, 2024

5  out of  5
rating by Jaime Lara
"Good service on point"
We responded:
"Jaime, thank you for your kind words! I'm glad you found our service to be on point. We strive to provide a great experience for our customers. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Jonathan Ellis

Jonathan Ellis

November 21, 2024

5  out of  5
rating by Jonathan Ellis
"The agents here have always been patient and accommodating with any of my insurance concerns. Along with their helpful follow ups n quick responses I will continue to be insured at this location. 💯💪"
We responded:
"Jonathan, thank you for your fantastic review! I'm glad to know that our team has been patient and accommodating with your insurance concerns. It's great to hear that our follow-ups and quick responses have made a positive impact. We're grateful for your continued trust in our office. If you ever need anything, we're here to help! - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Muskan Sonker

Muskan Sonker

November 21, 2024

5  out of  5
rating by Muskan Sonker
"Both Samanta and Alyssa were quite helpful to provide me a good insurance rate."
We responded:
"Thank you, Muskan, for your wonderful review! I'm glad to hear that Samanta and Alyssa were able to assist you in finding a good insurance rate. Their dedication to providing excellent service is truly appreciated. If you have any further questions or need assistance in the future, our office is always here to help. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Samuel Medina

Samuel Medina

November 21, 2024

5  out of  5
rating by Samuel Medina
"Lorena Morales is amazing and super helpful!! She makes getting insurance a breeze and making switching super easy and convenient!"
We responded:
"Samuel, thank you for your wonderful review! I'm glad to hear that Lorena made your insurance experience smooth and convenient. We appreciate your kind words and are always here to help with any future needs. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Marlene Rodriguez

Marlene Rodriguez

November 20, 2024

5  out of  5
rating by Marlene Rodriguez
"Totalmente agradecida con su servicio y su equipo por brindarme una excelente ayuda , en especial Ángela y Elsa Definitivamente recomendaría state Farm"
We responded:
"Marlene, Estoy muy agradecido por tus amables palabras y por tomarte el tiempo de compartir tu experiencia. Me alegra saber que Ángela y Elsa pudieron brindarte la ayuda que necesitabas. Nuestro equipo siempre se esfuerza por ofrecer el mejor servicio posible. ¡Gracias por recomendarnos y por confiar en nosotros! - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Robert Bryand

Robert Bryand

November 15, 2024

5  out of  5
rating by Robert Bryand
"Great customer service, Lorena went above and beyond getting in contact with my other out of state agent to get all my coverage squared away."
We responded:
"Robert, thank you for your wonderful review! I'm glad to hear that Lorena was able to assist you so effectively. We truly appreciate her dedication and are grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Desire Gabino

Desire Gabino

November 1, 2024

5  out of  5
rating by Desire Gabino
"Alyssa and Elsa have made switching insurance companies an easy process. Cheers to better coverage with better rates and with the best customer service!"
We responded:
"Desire, thank you for your wonderful review! I'm glad to hear that Alyssa and Elsa made your switch to our insurance company smooth and hassle-free. It's fantastic that you're happy with the better coverage and rates. We truly appreciate your kind words about our customer service. If you need any further assistance, don't hesitate to reach out. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Hortensia Barroso

Hortensia Barroso

October 21, 2024

5  out of  5
rating by Hortensia Barroso
"I want to take this opportunity to say that we have been with Stare Farm since 1989. Elsa Salas is the best. She is profesional super patient with all of my questions. Every time I come to the office she welcomes me with a smile from ear to ear. State Farm is blessed to have her as a representative of the company. Sincerely Hortensia Barroso"
We responded:
"Thank you so much, Hortensia, for your kind words and for being a loyal State Farm customer since 1989 – that’s truly amazing! We’re so happy to hear about your wonderful experiences with Elsa. Her professionalism, patience, and warm smile truly make her an incredible part of our team. "
Profile photo of Aidan Torres

Aidan Torres

October 16, 2024

5  out of  5
rating by Aidan Torres
"Alyssa was very helpful when helping us setup the insurance plan. I definitely recommend asking for her with your helps and needs because she will make sure you’re taken care of."
We responded:
"Aidan, thank you for your wonderful review! I'm glad to hear that Alyssa was able to assist you effectively with setting up your insurance plan. We appreciate your recommendation and are happy to know you felt well taken care of. If you have any further needs or questions, our office is here to help! - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Erica Torres

Erica Torres

October 10, 2024

5  out of  5
rating by Erica Torres
"This is the BEST team I’ve worked with for auto, home, and life insurance. Great customer service!"
Profile photo of Mike T

Mike T

October 4, 2024

5  out of  5
rating by Mike T
"Fast and easy"
We responded:
"Mike, thank you for the fantastic review! I'm glad you found our service fast and easy. If you ever need anything else, don't hesitate to reach out. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Sandras' Adventures

Sandras' Adventures

October 2, 2024

5  out of  5
rating by Sandras' Adventures
"Angela has been so helpful and I appreciate her service she’s an excellent worker and has been so attentive with assisting with any questions or concerns I had."
We responded:
"Angela is indeed a valuable member of our team, and I'm glad she was able to assist you so effectively. Your appreciation for her attentiveness means a lot to us. If you have any more questions or need further assistance, we're always here to help! - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Tania Beltran

Tania Beltran

September 5, 2024

5  out of  5
rating by Tania Beltran
"Alyssa and Elsa were both very knowledgeable and found the best insurance coverage for my family! Not to mention the whole deal was done in less thank 2 hours! And I was covered the same day!"
We responded:
"Tania, thank you for your wonderful review! I'm glad Alyssa and Elsa could assist you so efficiently and provide the best coverage for your family. It's great to know the process was quick and you were covered the same day. If you need any further assistance, we're here to help. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Eliseo Rodriguez

Eliseo Rodriguez

August 20, 2024

5  out of  5
rating by Eliseo Rodriguez
"Exelente servicio"
We responded:
"Eliseo, gracias por tu comentario. Me alegra saber que recibiste un excelente servicio. Si necesitas algo más en el futuro, no dudes en contactarnos. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Angela boo

Angela boo

August 17, 2024

5  out of  5
rating by Angela boo
"Lorena Morales did her greatest with me to find me an affordable quote. Definitely try getting insured with her. She was super sweet."
We responded:
"Hey Angela, Thanks for the awesome review! I'm glad Lorena could help you find an affordable quote. She's definitely a valuable part of our team. If you need anything else, feel free to reach out. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Justin Garcia

Justin Garcia

July 1, 2024

5  out of  5
rating by Justin Garcia
"Every time I had a question or problem they were Johnny on the spot."
We responded:
"Justin, we're pleased to have been there for you whenever you had questions or concerns! Providing prompt assistance is a top priority for us, and we're grateful for your positive feedback. Feel free to reach out anytime you need help. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Ian Li

Ian Li

June 28, 2024

5  out of  5
rating by Ian Li
"I sent my old policy document to Lorena through the email and on the Second day, she called me and finished the payment."
We responded:
"Ian, we're thrilled to hear that Lorena promptly assisted you with your policy document and payment! We're pleased to have provided you with efficient service. If you need anything else, feel free to reach out. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Diana Torres

Diana Torres

June 27, 2024

5  out of  5
rating by Diana Torres
"Excellent service! Very thankful to Alyssa for her attentiveness and professionalism."
We responded:
"Thank you, Diana! Alyssa and our team are pleased to have provided you with excellent service. We appreciate your recognition of Alyssa's attentiveness and professionalism. If you ever need assistance in the future, our office is here to help. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Profile photo of Oscar Zarate

Oscar Zarate

June 27, 2024

5  out of  5
rating by Oscar Zarate
"Wonderful customer service & support. Angela has always been a great help. Would recommend to everyone"
We responded:
"Thank you, Oscar, for your wonderful review! I'm pleased to hear that Angela provided you with great customer service and support. We appreciate your recommendation and look forward to assisting you further with your insurance needs. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"