State Farm® Insurance Agent Marcus Acosta
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tania Beltran
September 5, 2024
5
out of
5
rating by Tania Beltran
"Alyssa and Elsa were both very knowledgeable and found the best insurance coverage for my family! Not to mention the whole deal was done in less thank 2 hours! And I was covered the same day!"
We responded:
"Tania, thank you for your wonderful review! I'm glad Alyssa and Elsa could assist you so efficiently and provide the best coverage for your family. It's great to know the process was quick and you were covered the same day. If you need any further assistance, we're here to help. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Eliseo Rodriguez
August 20, 2024
5
out of
5
rating by Eliseo Rodriguez
"Exelente servicio"
We responded:
"Eliseo, gracias por tu comentario. Me alegra saber que recibiste un excelente servicio. Si necesitas algo más en el futuro, no dudes en contactarnos. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Angela boo
August 17, 2024
5
out of
5
rating by Angela boo
"Lorena Morales did her greatest with me to find me an affordable quote. Definitely try getting insured with her. She was super sweet."
We responded:
"Hey Angela, Thanks for the awesome review! I'm glad Lorena could help you find an affordable quote. She's definitely a valuable part of our team. If you need anything else, feel free to reach out. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Justin Garcia
July 1, 2024
5
out of
5
rating by Justin Garcia
"Every time I had a question or problem they were Johnny on the spot."
We responded:
"Justin, we're pleased to have been there for you whenever you had questions or concerns! Providing prompt assistance is a top priority for us, and we're grateful for your positive feedback. Feel free to reach out anytime you need help. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Ian Li
June 28, 2024
5
out of
5
rating by Ian Li
"I sent my old policy document to Lorena through the email and on the Second day, she called me and finished the payment."
We responded:
"Ian, we're thrilled to hear that Lorena promptly assisted you with your policy document and payment! We're pleased to have provided you with efficient service. If you need anything else, feel free to reach out. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Diana Torres
June 27, 2024
5
out of
5
rating by Diana Torres
"Excellent service! Very thankful to Alyssa for her attentiveness and professionalism."
We responded:
"Thank you, Diana! Alyssa and our team are pleased to have provided you with excellent service. We appreciate your recognition of Alyssa's attentiveness and professionalism. If you ever need assistance in the future, our office is here to help. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Oscar Zarate
June 27, 2024
5
out of
5
rating by Oscar Zarate
"Wonderful customer service & support. Angela has always been a great help. Would recommend to everyone"
We responded:
"Thank you, Oscar, for your wonderful review! I'm pleased to hear that Angela provided you with great customer service and support. We appreciate your recommendation and look forward to assisting you further with your insurance needs. - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Omar Ozuna
June 27, 2024
5
out of
5
rating by Omar Ozuna
"Alyssa was amazing!"
We responded:
"Omar, we're thrilled that Alyssa provided amazing service to you! Our team is pleased to hear about your positive experience with us. If you ever need assistance in the future, feel free to reach out. Thank you for choosing our office for your insurance needs! - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Ana Gabriela De La Garza
June 27, 2024
5
out of
5
rating by Ana Gabriela De La Garza
"The agents were very kind and friendly. Helped me find a policy that fits my budget"
We responded:
"Thank you, Ana, for your positive feedback! We're pleased to have helped you find a policy that fits your budget. Our team is always here to assist you with any insurance needs you may have in the future! - Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Lupe Flores
June 26, 2024
5
out of
5
rating by Lupe Flores
"Amazing staff! Customer Service is Excellent! Would recommend to anyone!!"
We responded:
"Lupe, we're thrilled you had an amazing experience with our excellent customer service team! We're grateful for your recommendation and look forward to assisting you with all your insurance needs in the future! Marcus Acosta - State Farm Insurance Agent, Houston, TX"
Francisco Gutierrez
June 24, 2024
5
out of
5
rating by Francisco Gutierrez
"S/o to Alyssa Z for her prompt replies and follow up calls. It is so much easier having a direct contact addressing our questions."
We responded:
"Thank you for the review and shoutout, Francisco! I'm glad to hear that Alyssa has been prompt with her replies and follow-up calls. Having a direct contact to address your questions definitely makes things smoother, and we're happy she could help. - Marcus Acosta - State Farm Insurance Agent | Houston, TX"
Thelma Mcneese
June 24, 2024
5
out of
5
rating by Thelma Mcneese
"Ms. Alyssa is very professional and helpful and kind at Mr. Marcus at state farm."
We responded:
"Thank you so much for sharing your experience, Thelma. Alyssa really exemplifies the professionalism and helpful nature we aim for at our office. Your acknowledgment of her efforts is greatly appreciated by our team. - Marcus Acosta - State Farm Insurance Agent | Houston, TX"
Amanda Gutierrez
June 24, 2024
5
out of
5
rating by Amanda Gutierrez
"I would like to thank Samanta Jimenez for helping me with home and flood insurance. She was able to answer all my questions and was very sweet!"
We responded:
"Amanda, Thank you for your kind words! We're delighted to hear that Samanta Jimenez was able to assist you with your home and flood insurance needs. Her ability to answer all your questions and her sweet demeanor are what we strive for in customer service. We appreciate your feedback and are glad to have you as a valued customer. Thank you for choosing us!"
JJ Jimenez
June 24, 2024
5
out of
5
rating by JJ Jimenez
"Good very helpful on what i needed. would definitely tell everyone!"
We responded:
"JJ, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Jose Montanez
June 23, 2024
5
out of
5
rating by Jose Montanez
"Lorena Morales is one of a kind. She knows a lot about insurance & helped me make my switch from PROGRESSIVE to STATE FARM. The office is always welcoming and has great customer service. I highly recommend this location. Be sure to ask for Lorena!!"
We responded:
"Jose, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Lorena cares a lot about our customers. "
Laeh Ambrosio
June 23, 2024
5
out of
5
rating by Laeh Ambrosio
"I was with a different company for years and was hesitant to switch to State Farm. Lorena made it easy! She made sure I got the price plan that fit my needs. Never thought about getting life insurance until she explained the difference between term and permanent policies. I purchased a permanent life policy to make sure my family is financially taken care of and when it’s my time. When you call during office opens you will ALWAYS get a live person NOT a recording."
We responded:
"Leah, Thank you for sharing your positive experience! We're thrilled to hear that Lorena made your transition to State Farm smooth and helped you find the right price plan to fit your needs. It's wonderful that she was able to explain the benefits of term and permanent life insurance policies, helping you make an informed decision for your family's future. We pride ourselves on providing personalized service, and we're glad to know you appreciate always speaking to a live person when you call. Welcome to the State Farm family! If you need anything else, we're here to help."
Shanee Gutierrez
June 22, 2024
5
out of
5
rating by Shanee Gutierrez
"Alyssa Zarate is so helpful and her customer service is superb. Switching insurance companies can be such a tedious hassle but Alyssa and team took care of everything, followed up promptly and handled any lingering issues."
We responded:
"Shanee, thank you! We appreciate your trust in us to take care of your insurance policies."
melanie amezcua
June 22, 2024
5
out of
5
rating by melanie amezcua
"Angela made my experience here great! She had great customer service, I recommended her to others as well"
We responded:
"Thank you sooo much Melanie!!! We are thrilled to have helped you with your insurance needs!!!"
Jasmine Silva
June 22, 2024
5
out of
5
rating by Jasmine Silva
"My experience here has been nothing short of amazing! Alyssa patiently helped me, and thoroughly answered all the questions I had. She went above and beyond to make sure everything on my end was handled, Thank you!"
We responded:
"We are so thankful for the opportunity to be there when it matters most and help you with your insurance needs!"
Gustavo Diaz
June 21, 2024
5
out of
5
rating by Gustavo Diaz
"All the staff st this location is amazing!"
We responded:
"Thank you so much, Gustavo. We are so happy to have helped you and you’re an amazing customer."
allyson rosales
June 21, 2024
5
out of
5
rating by allyson rosales
"I want to personally thank Ms. Alyssa Zarate for taking her time and effort to provide great care of my Auto and Life Insurance Policy. Her work ethics and caring personality is beyond measurable. Couldn't ask for a better agent than Ms. Alyssa thank you again. I truly appreciate you and the rest of team at Marcus Acosta State Farm!"
We responded:
"Thank you so much for giving us the opportunity to take care of you and your insurance needs!"
raquel lopez
June 21, 2024
5
out of
5
rating by raquel lopez
"Alyssa assisted me with my car and home insurance quotes! She was very helpful and knowledgeable. I would recommend to everyone."
We responded:
"Alyssa is such an important part of our team and we are so happy that she was able to help you out once again!"
Elsa Salas
June 21, 2024
5
out of
5
rating by Elsa Salas
"Angela and Alyssa are the best! They always provide excellent serivce. My go to for any of my insurance needs. 😁"
We responded:
"Thank you so much for the kind words Elsa customers like you make it easy to provide the best service possible!"
Reyna
June 20, 2024
5
out of
5
rating by Reyna
"Great customer service! Lorena was very helpful providing all the information throughout the process of obtain coverage with State Farm."
We responded:
"So glad Lorena was able to help and assist you with all your insurance needs. We are thrilled to have as a customer!"
savi earl
June 11, 2024
5
out of
5
rating by savi earl
"The service was more than I expected!! I was super impressed with Alyssa and Elsa answered all my questions and got me the best rates! Excellent Experience!!!"
We responded:
"We are so glad we were able to assist you with your insurance needs!!! Love your positive feedback!!!"