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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Pawkett

February 3, 2026

5  out of  5
rating by Linda Pawkett
"Angela, at Marcos Acosta State Farm office, reviewed my new auto insurance coverage and answered any questions I had, which is true with all staff. This State Farm office has my auto and home coverage and has been imformative, professional, helpful and friendly through the many years I have been their customer."
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Marcos Perez

February 1, 2026

5  out of  5
rating by Marcos Perez
"Lorena Morales did an outstanding job with my insurance quote. She made sure that the dealership received my card so that there was no delay in purchase. She was so kind and very helpful and offered coverage on things I didn't know existed. It is going to be a pleasure doing future business with you 🙏"
We responded:
"We are so pleased to hear of your wonderful experience with Lorena! We look forward to protecting what matters most!"
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Jose Angel Torres

January 27, 2026

5  out of  5
rating by Jose Angel Torres
"Lorena Morales did a really great job assiting in my auto insurance for my whole family. We loved how easy how the process was for us. Thank you!!"
We responded:
"Thank you for sharing your experience with Lorena and our agency Jose. We value your feedback and appreciate your business. If you know of anyone else who could benefit from Lorena and our agency, please send them her way!!"
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Isaac noe ramirez

January 21, 2026

5  out of  5
rating by Isaac noe ramirez
"Honestly the best State Farm office in Sagemont. Angela and Isaac are the best!"
We responded:
"Thank you so much for the positive feedback, Mr. Ramirez. Going above and beyond is what we strive for each and every day! "
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Rosa Hernandez

January 21, 2026

5  out of  5
rating by Rosa Hernandez
"Excellent customer service"
We responded:
"Thank you so much Rosa for being such a pleasure to work with. We are glad we have exceeded your expectations!!!"
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Armando Barrera

January 14, 2026

5  out of  5
rating by Armando Barrera
"Great team never fails"
We responded:
"So glad to hear we continue to provide excellent customer service Armando!!!"
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laconda hanock

January 12, 2026

5  out of  5
rating by laconda hanock
"I needed a updated copy of my renters insurance and Ms Lorena Morales was such a wonderful help. She also went over my policy with me without asking.and i was blown away with how much i actually had in coverage i called her at least 3 times for help & she never changed up on me She stayed positive and in good spirit ✨️ Thank You Ms Morales Keep up the good work 👏 🙌 👍"
We responded:
"Making sure our clients understand and know what we will do for them if something ever happens is key!! So glad Lorena made sure you are taken care of!!!"
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magdalene owens

December 30, 2025

5  out of  5
rating by magdalene owens
"Alyssa called me today and was very professional and extremely helpful!! My auto pay got messed up some how and she made me feel so much better and fixed everything and was very emphatic. 5 star customer service! Great job:)"
We responded:
"Thank you so much for this wonderful review Mrs Owens. I appreciate you reaching out and getting Alyssa involved to assist with correcting the problem. Wishing you and your family a happy new year!"
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Jason Contreras

December 16, 2025

5  out of  5
rating by Jason Contreras
"I really appreciate the customer service agent Lorena Morales provided. She was honest, listened and met me where I needed to be when it came to my auto insurance. I highly recommend Lorena. If you need auto insurance give her a call."
We responded:
"Thank you so much Jason for taking the time to commend the wonderful experience Lorena provided to you. I appreciate your kind words and Lorena appreciates any referrals you send our way. Merry Christmas to you and your family sir!"
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Xochilt Endsley

December 9, 2025

5  out of  5
rating by Xochilt Endsley
"Lorena was extremely helpful with finding me a quote for both of my vehicles. Now my coverages are affordable and I have an additional life insurance policy."
We responded:
"We are so glad to hear of your experience with Lorena. As a Life Specialist she always seeks ways to help clients save but also make sure they understand the importance of needed coverage not only for vehicles but also for each other. Life is the answer! Thank you again and Merry Christmas!"
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Jennifer Gallardo

December 4, 2025

5  out of  5
rating by Jennifer Gallardo
"Marcus has been our agent for over a decade, we constantly recommend him to friends and neighbors. He (and the entire office staff) has repeatedly shown not only quick service when it's a simple question to a new quote but also compassionate service when dealing with an accident report. He truly believes in the relationship with the client."
We responded:
"Thank you so much Jennifer and Felix for allowing me to help. protect, and be there when needed. I appreciate yall so much and am forever grateful for the opportunity to continue earning your business!!!"
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Norma Kaderka

December 3, 2025

5  out of  5
rating by Norma Kaderka
"I can’t say enough good things about Marcus Acosta. I called him on Thanksgiving Eve about a claim, fully expecting to leave a voicemail—but he picked up right away. Even during a holiday, he took the time to walk me through what to do next and made sure I felt supported throughout the process. His professionalism, dedication, and genuine care for his clients truly set him apart. It’s rare to find someone so dependable, and I’m grateful to have an agent who goes above and beyond when it matters most. Highly recommend!"
We responded:
"Absolutely love and appreciate you so much! Thank you for trusting in our agency to be there when it matters most!!!"
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Jhon Fredy Salcedo Alzate

October 24, 2025

5  out of  5
rating by Jhon Fredy Salcedo Alzate
"Muy buena la atención.buen precio"
We responded:
"Muchisimas gracias John! Estamos muy agradecidos con sus palabras y le agradezco su negocio!!!"
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lanieka white

October 22, 2025

5  out of  5
rating by lanieka white
"Alyssa was very helpful. She answered by questions and was very attentive to my needs. If I had a business I would definitely want Alyssa on my team. Thank you for the great service!"
We responded:
"Outstanding!!! Thank you so my Lanieka for this awesome review of the service you received from Alyssa!! She truly goes the extra mile to make sure our customers are satisfied."
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Prabesh Budha Magar

October 15, 2025

5  out of  5
rating by Prabesh Budha Magar
"Really appreciated the service."
We responded:
"Thank you for the opportunity to help and assist you in your time of need!!!"
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DeAjah Hall

September 22, 2025

5  out of  5
rating by DeAjah Hall
"I had the pleasure of speaking with Lorena Morales and she was very pleasant, patient and answered all of my questions. Anytime I call this branch for assistance I receive good customer service!"
We responded:
"We are so pleased to hear of the excellent customer service that Lorena and our office have provided to you. Thank you again for your business!!!"
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Tori Truong

September 17, 2025

5  out of  5
rating by Tori Truong
"Lorena was very friendly, and provided great customer service! She answered all my questions and was able to provide the coverage I was looking for!"
We responded:
"We are so pleased to hear of your experience with Lorena!! She always goes above and beyond to help make sure our customers are protected in every possible way!!!"
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Gstv Chvz

August 21, 2025

5  out of  5
rating by Gstv Chvz
"Alyssa was incredibly helpful and patient with all of my questions. She made sure I left fully informed, without a single doubt. Her customer service is truly excellent!"
We responded:
"Thank you so much for the wonderful review on Alyssa. She truly does her best to help our clients with their needs and always puts the customer first!"
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Michael Saif

July 21, 2025

5  out of  5
rating by Michael Saif
"Lorena Morales helped me with my insurance. She was really helpful."
We responded:
"So glad to hear that Lorena provided you with the right coverages and was able to assist you with your insurance needs."
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Donald Arlington

July 14, 2025

5  out of  5
rating by Donald Arlington
"Returning customer- have always received excellent customer service from Lorena Morales."
We responded:
"Thank you so much Donald!! Lorena truly is an asset and always looks to find the best options to suit your personal needs. "
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Arturo Perez

July 3, 2025

5  out of  5
rating by Arturo Perez
"I had an issue and Crystal went above and beyond to help me to set up my information on the app. I appreciate her excellent customer service!"
We responded:
"Thank you so much Arturo! Crystal definitely goes above and beyond to assist our clients and get them taken care of!"
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Ashley Riley

June 26, 2025

5  out of  5
rating by Ashley Riley
"Alyssa was a pleasure to work with; not only was she fast and kind but she got my payment down significantly. I highly recommend!"
We responded:
"We are so glad you were able to visit with Alyssa and that she was able to assist you with options to help lower your premiums!!!"
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Andrea Morel

June 25, 2025

5  out of  5
rating by Andrea Morel
"They have very good communication and are very helpful. My request was resolved quickly and effectively. Alyssa specifically provided excellent service."
We responded:
"We are so glad to hear you had such a wonderful experience with Alyssa. We are always happy to help and thankful for your business!!"
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Steve Scarbrough

June 16, 2025

5  out of  5
rating by Steve Scarbrough
"I moved my auto policy back to State Farm with Lorena Morales help! She called me back after I was looking for an agent online. I have had State Farm in the past, and never had any issues. Lorena took care of getting me the best rate available and it did not take all day! I hope to have a long lasting relationship with State Farm."
We responded:
"We are so pleased to have you back Steve! Lorena definitely goes above and beyond for our customers!!!"
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John Price

June 13, 2025

5  out of  5
rating by John Price
"5-☀️Kudos to Lorena Morales for her exemplary, professional & personable service insuring my Honda motorcycle, with a biblical attitude, heartily as unto the Lord, and not unto men, and truly “like a good neighbor”! Thanks and blessings upon you & yours Ma’am 💥 Sincerely, John"
We responded:
"Thank you so much John!!! Lorena truly is an asset and she truly always goes above the call to help out customers!!!!"